Top 5 Changes You Need to Tell Your Web Designer About
Moving Home Online
Moving home or business premises in the physical world can be mind boggling — it generally involves a string of strategically coordinated activities like disconnections and redirections of utilities, cancellation of service providers, sorting, launching and packing of items, cleaning, advising the host of individuals and businesses our lives revolve around, and then of course the move itself.
If you have a website, moves like the physical one need to be replicated online — in various parts of cyberspace.
Your Web-Designer plays a very important role in ensuring it’s BAU – Business As Usual, or on the other hand prevent you from forking out potentially hundreds of dollars in services you no longer require, and more money still in misdirected emails and business.
Just like a “Moving Home Checklist” can be useful, here’s our…
Top 5 Changes You Need to Tell Your Web-Designer About And Why
1. Phone Numbers
This includes landlines and mobiles that need to be removed, changed or added.
Potentially, hundreds, thousands and many thousands of dollars can be forfeited by displaying numbers of obsolete phones or departed team members due to lost business.
When changing or adding numbers, consider providing advanced warning too.
Search engines like Google, your Social Media Platforms like Facebook, LinkedIn, Twitter, Instagram and so on, and the 100s of online directories available, house the business details of pretty much ALL our clients in one form or another. These directories can often have a lag time before reflecting changes — a lag time that can range anywhere from days to weeks.
2. Business Address
The experience of having a prospect, or worse still a customer go to an old address, not only causes inconvenience for everyone involved (and potentially damage your reputation and brand), but can also result in customers feeling frustrated and irate, not to mention leaving you feeling a bit red in the face.
Again, because of the numerous locations, time involved, and lag times which may apply, it’s best to let your Web-Designer know about this change sooner rather than later.
3. Internet & Email Service Providers
It’s fairly common to move between Internet & Email Service Providers to gain a better deal, features or service.
Doing so however, can impact whether or not your business emails remain operational or at least accessible. It is important that customers can contact you and that you do not lose-out on any potential business.
4. Major Changes to Ownership
Whether you’re selling your business, or buying an existing one be sure to let us know when the deal is done.
We need to liaise with previous and new owners to arrange things like contact detail updates, transferring of domain name ownership, and email redirections/access.
5. Closing the Business
Deciding to shut shop requires you to inform all of your various service providers, including the person or company who built your Website.
In the same way we disconnect phones and utilities etc. to avoid incurring additional invoices for these no-longer required services, as Web-Designers we continue paying hosting providers to store your website and email files, along with domain name renewals.
If these are no longer required, letting us know will ensure you are not paying the annual fee that these service providers issue in advance. Generally, these costs are kept to a minimum due to the amount of space individual businesses occupy on their astronomical servers.
However, because like us, these service providers incur tangible financial costs both in terms of time and resources, these services are required to be cancelled prior to renewal as there are generally no credits and no refunds from these providers.
There could also be an opportunity to sell your domain name and website to another business like yours when sufficient notice is provided.
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“Changes You Need to Tell Your Web-Designer About” PDF